Returns
Three answers, and you will know what to do.
1. How you bought it
2. What is wrong with the item
Answer
You can return it
- 8 days left. Send the claim in time; the parcel itself can go later.
- You may unpack and check the item. We refuse only if it was used or damaged.
- We pay for shipping with Nova Poshta.
- The money goes back the way you paid: within 7 days after we receive the item, and no later than 30 days after your claim.
Seller: [sole proprietor (FOP) or LLC name], [EDRPOU code], [legal address]. Complaints: [contact email] or 0 800 33 11 22.